1. Do you offer custom designs?
Yes, absolutely! Custom work is at the heart of what we do. Share your idea with us and we’ll work closely with you to bring it to life.

2. How do I place an order?
You can get in touch via our contact form, WhatsApp, or email. Once we understand your requirements, we’ll provide a quote and guide you through the process.

3. Do you provide design mockups before production?
Yes, we provide design previews where needed to ensure you’re happy with the layout and details before we begin creating your item.

4. What is your turnaround time?
Turnaround times vary depending on the complexity and quantity of your order. We’ll always communicate timelines upfront and keep you updated throughout the process.

5. Can you handle bulk or corporate orders?
Yes, we specialise in corporate gifting and can accommodate bulk orders. Please contact us with your requirements for a tailored quote.

6. Do you offer delivery?
Yes, we offer delivery options. Details will depend on your location and order size, and we’ll confirm this when quoting.

7. What materials do you use?
We work with a variety of high-quality materials including wood, acrylic, and other finishes depending on the product and design.

8. Can I bring my own design or logo?
Of course! We’re happy to work with your existing designs, logos, or branding to create a personalised product.

9. What if I need something urgently?
We’ll always do our best to accommodate urgent requests. Let us know your deadline and we’ll see how we can assist.

10. Do you offer DIY kits?
Yes! We offer a range of DIY craft kits designed for all ages, perfect for gifts or creative experiences at home.